How to Grow Mentally Entrepreneur?

STUDY-----TRY------ACTION------SUSTAINABLE SUCCESS

The Principle of Costumers Satisfaction

1. Stisfaction of Costumers is an important thing
2. Understand the hope of costumers
3. Select costumers appropiately by segmenting strategy. Then, build costumers satisfaction.
4. Learn factors which effect costumers satisfaction
5. The loyal costumers is costumers who complaint
6. Give guarantee to costumers
7. Hear voice of costumers
8. The important meaning of costumers satisfaction
9. Leadership is exemplary in costumers satisfaction



Factors effect to Costumers Satisfaction :
1. Quality of Product
2. Price
3. Quality of Service
4. Emotional Factors
5. Convenience Factors